Contacts: The Princess Alexandra Hospital Maternity Unit

The Princess Alexandra Maternity Unit

Hospital switchboard

Tel: 01279 444 455

Antenatal clinic

Tel: 01279 827 102 option 5

Antenatal screening midwives

Tel: 01279 827 102 option 4

Antenatal appointments and reception

Tel: 01279 827 102 option 6

Antenatal ward

Tel: 01279 827 109

Birth centre

Tel: 01279 827 176

Community midwives

Tel: 01279 827 102 option 3

Day assessment unit

Tel: 01279 827 102 option 2

Tel: 01279 978902

Early pregnancy unit

Tel: 01279 973188

Tel: 01279 973442

Labour ward

Tel: 01279 973142

Tel: 01279 973203

Maternity helpline

Tel: 01279 827 286

Postnatal ward

Tel: 01279 827 108

Ultrasound

Tel: 01279 827 102 option 7

Contacts: The Lister Hospital Diamond Jubilee Maternity Unit

The Lister Hospital Diamond Jubilee Maternity Unit

Maternity reception

Tel: 01438 284533

Antenatal clinic

Tel: 01438 286031

Antenatal ward

Tel: 01438 284072

Midwife-led unit

Tel: 01438 286197

Community midwives

Tel: 01438 285630

Consultant-led unit

Tel: 01438 284124

Day assessment unit

Tel: 01438 286166

Early pregnancy unit

Tel: 01438 286190

Maternity triage

Tel: 01438 286168

Postnatal ward

Tel: 01438 284071

Ultrasound

The Lister Hospital

Tel: 01438 28 5954

QE2 Hospital

Tel: 01438 28 7596

Hospital: The Princess Alexandra Hospital Maternity Unit

The Princess Alexandra Maternity Unit

The Princess Alexandra Hospital

Address

Hamstel Road

Harlow

Essex CM20 1QX

‘To be recognised for providing the highest quality of care by putting women and their families at the heart of what we do. We will work in partnership with women with courage, compassion and kindness.’

The Princess Alexandra Hospital Trust provides maternity services from early pregnancy continuing right up until after the birth, for around 4,000 babies each year.

We can offer three choices of place to give birth, including at home, in our Princess Alexandra birthing unit – a home-from-home environment run by midwives which is situated within our maternity unit, or on our labour ward supported by a team of midwives and doctors, all providing personalised and safe maternity care.

At the Princess Alexandra Hospital, we understand that during pregnancy, right up until after birth, there are many choices to make and questions to answer. This app has been introduced to provide additional support for you and your family to have the best possible experience during this important time.

We recognise how important it is for staff to understand and discuss your choices relating to pregnancy, birth and early parenthood, and would encourage you to share your preferences with them. These can be adapted and changed according to you and your baby’s needs at any time.

Our maternity staff proudly uphold our Trust values, providing care that is respectful, caring, responsible and committed, and we recognise this is positively reflected in the service we provide.

We are now in the fortunate position to be making plans for our new state-of–the-art hospital building, which will include a new maternity unit, which is being developed for 2025.

Our specialist services include

  • Princess Alexandra Birth Centre
  • Consultant Led Labour Ward
  • Continuity of Carer teams, where you will receive care from a small team of midwives, with one midwife providing most of your maternity care.
  • Specialist Clinics including: Diabetes and Endocrinology service, Fetal Medicine Clinic, Vaginal Birth After Caesarean (VBAC) Clinic, Healthy Lifestyle Specialist Midwife, Bereavement Specialist Midwife and Homebirth service.
  • Maternal and Fetal Assessment Unit
  • Early Pregnancy Assessment Unit
  • Private rooms available on the antenatal and postnatal wards
  • Routine and specialist ultrasound scans
  • Birth Reflections service
  • Special Care Baby Unit (Level 2)

Transport

Hospital: The Lister Hospital Diamond Jubilee Maternity Unit

Diamond Jubilee Maternity Unit

The Lister Hospital Diamond Jubilee Maternity Unit

Address

Lister Hospital

Corey’s Mill Lane

Stevenage SG1 4AB

"Our experienced and friendly maternity team offer a wide range of birth choices for women in a variety of settings."

The Lister’s Diamond Jubilee Maternity Unit opened in October 2011 and sees over 5,500 babies born every year. Our aim is to assist you to have a safe pregnancy and a healthy baby.

You can choose to have your baby at home, in our midwife-led unit, or in the consultant-led unit that provides care for women with more complicated pregnancies. 

Our midwife-led unit and consultant-led unit are located at the Lister Hospital, Stevenage.

Currently we have five birthing pools in the maternity unit that may be used for labour and/or birth, including one in our consultant-led unit.

At East & North Herts NHS Trust we provide antenatal services at the Diamond Jubilee Maternity Unit, Hertford County Hospital and at the QE2 Hospital in Welwyn Garden City.

We provide care that is personalised, respectful and safe. This is important to us and we are proud of our services and staff that work hard to achieve this.

Our specialist services include

  • Fetal medicine
  • Healthy lifestyle midwife
  • Perinatal mental health midwife
  • Specialist diabetic services
  • Multiple pregnancy service
  • Consultant midwife birth options clinic
  • Homebirth service
  • Pools for water birth in the consultant-led unit and the midwife-led unit
  • Neonatal care
  • Birth after thoughts service

Our enhanced maternity services include

  • Birth Trauma Resolution Therapy Service
  • Non-Invasive Prenatal Test (NIPT)
  • Scans
  • Hypnobirthing
  • Active Birth workshop
  • Post-date Complementary Therapy Clinic

Transport

LMS: Herts and West Essex Local Maternity and Neonatal System

If you are having your baby at Watford Hospital and approaching or after 30 weeks of pregnancy, then sign up to our Antenatal Breastfeeding Workshop using the password: breastfeeding.

It can be helpful to review events around pregnancy and birth. In Herts and West Essex all maternity units have a birth reflection/listening service that can be accessed at any time after giving birth or when you return for subsequent pregnancies. To find out about how to access this service, speak to your community midwife.

Essex

Central contact and information for all the Essex Birth Registration Centres listed below:

Tel: 0345 603 7632

Dunmow

Great Dunmow Library

47 White Hart Way

Dunmow CM6 1FS

Epping

Epping Registration Office

Epping Library

St John Road

Epping CM16 5DN

Harlow

Harlow Registration Centre

Harlow Central Library

Cross Street

Harlow CM20 1HA

Uttlesford

Uttlesford Registration Office

Council Offices

London Road

Saffron Walden CB11 4ER

Hertfordshire

Central contact and information for all the Hertfordshire Birth Registration Centres listed below:Tel: 0300 123 4045

Hemel Hempstead

Hemel Hempstead Register Office

The Forum

Marlowes

Hemel Hempstead

Hertfordshire HP1 1DN

St Albans

St Albans Register Office

The Gatehouse

1 Victoria Street

St Albans AL1 3TF

Stevenage

Stevenage Register Office

Danesgate House

Danesgate

Stevenage SG1 1WW

Watford

Watford Register Office

31 Hempstead Road

Watford WD17 3EY

Essex Family Services

Brambles Family Hub

Epping Library

St Johns Road

Epping CM16 5DN

Tel: 0300 2470122

Hazelwood Family Hub

Hillhouse Primary School

Ninefields

Waltham Abbey EN9 3EL

Tel: 0300 2470122

Little Oaks Family Hub Delivery Site

Loughton Resources Centre

Torrington Drive

Loughton IG10 3TD

Tel: 0300 2470122

True Stars Family Hub Delivery Site

The Limes Centre

Limes Farm

Chigwell IG7 5LP

Tel: 0300 2470122

Tree House Family Hub

Parnall Road

Harlow CM18 7NG

Tel: 0300 2470122

The Meadows Family Hub Delivery Site

Harberts Road

Harlow CM19 4DL

Tel: 0300 2470122

Potter Street Family Hub

Caters Mead

Harlow CM19 9EU

Tel: 0300 2470122

Spangles Family Hub

Lower Street

Stansted

Mountfitchet CM24 8LR

Tel: 0300 2470122

Little Goslings Family Hub Delivery Site

North Street

Great Dunmow CM6 1AZ

Tel: 0300 2470122

Hertfordshire Family Centre Services

Tel: 0300 123 7572

Watford & Three Rivers

Hertsmere

Dacorum

St Albans

East Herts

North Herts

Broxbourne

Welwyn Hatfield

Stevenage

This is a decision you will make following discussion with your midwife or doctor at around 34-36 weeks of pregnancy, but it is helpful to start thinking about your preferences before this time.

Each maternity unit in Herts and West Essex offers three locations for birth: home, midwife led unit or obstetric (consultant unit. You may also choose to access a free-standing midwifery unit outside of our area. Please talk to your midwife to discuss your choice.

Community Midwife Teams

Princess Alexandra Maternity Unit

Tel: 01279 827 102 option 3

Tel: 01279 441 607 (ask for the Maternity Bleep Holder)

Watford General Hospital Maternity Unit

Please contact your named midwife directly on the mobile number you will be given.

Please see alternative contact numbers below:

Watford General Hospital

Tel: 01923 217361

Hemel Hempstead

Tel: 01442 287789

St Albans City Hospital

Tel: 01727 897394

East & North Herts NHS Trust

Please contact your named midwife directly on the number you will be given.

Please see alternative contact numbers below:

East & North Herts Community Midwife Team information

Tel: 07917 505 287

Core services available at all Herts and West Essex LMNS maternity units:​

  • Midwife-led care
  • Consultant led care
  • Fetal medicine service
  • Specialist diabetes service
  • Ultrasound service
  • Perinatal mental health service
  • Specialist birth options/planning service
  • Birth preparation classes
  • Antenatal care in the community
  • Antenatal ward
  • Maternity day assessment unit
  • Maternity triage service
  • Home birth service
  • Alongside midwife-led birth centre
  • Labour ward
  • Birthing pools
  • Individual rooms for labour & birth
  • 24 hour epidural service on labour ward
  • Maternity theatre service on labour ward
  • Infant feeding specialists
  • Specialist neonatal care from 28 weeks
  • Postnatal ward
  • Postnatal care at home and in community clinics
  • Private room hire

Each maternity unit in Herts and West Essex is linked to its hospital trust’s charity. Hospital charities raise money via fundraising activities for parents and staff and by coordinating and receiving charitable donations. Money raised is re-invested into service improvement projects. Find out more about your local NHS hospital charity.

East and North Hertfordshire NHS Trust

Princess Alexandra Hospital NHS Trust

West Hertfordshire Hospitals NHS Trust

You can decide where in Herts and West Essex LMNS you want to receive your maternity care during pregnancy, birth and beyond.

Information on maternity services in Herts and West Essex LMS is available in other languages here:

Women and their families are encouraged to provide feedback via our purpose-built feedback websites (links below) to help us continually improve our services. You can also give your feedback to your maternity teams via the following methods:

  • Face-to-face if you are currently in hospital
  • Telephone
  • E-mail
  • Letter
  • Local Maternity Voices Partnership group

Please ask your midwife for further information.

The friends and family test has been paused at West Hertfordshire Hospitals NHS Trust and The Princess Alexandra Hospitals NHS Trust during the response to COVID-19.

East and North Hertfordshire NHS Trust

East and North Hertfordshire NHS Trust PALS

Email: pals.enh-tr@nhs.net

Tel: 01438 285811

Princess Alexandra Hospital NHS Trust

Email: paht.pals@nhs.net

Tel: 01279 827211

West Hertfordshire Hospitals NHS Trust

The West Herts maternity online feedback site is currently under redevelopment.

Email: westherts.pals@nhs.net

Tel: 01923 217198

Essex

Essex Child and Family Wellbeing Service

Harlow North Healthy Family Team

Kao Park

London Road

Harlow CM17 9NA

Tel: 0300 247 0122

Email: vcl.essexwest-hftcentraladminhub@nhs.net

Harlow South Healthy Family Team

Tree House Family Hub

Parnall Road

Harlow CM18 7NG

Tel: 0300 247 0122

Email: vcl.essexwest-hftcentraladminhub@nhs.net

Epping and Waltham Abbey Healthy Family Team

Brambles Family Hub, Epping Library

St John’s Road

Epping CM16 5DN

Tel: 01992 602 330

Email: vcl.essexwest-eppingadmin@nhs.net

Loughton and Buckhurst Hill Healthy Family Team

Brambles Family Hub, Epping Library

St John’s Road

Epping CM16 5DN

Tel: 01279 342165

Email: vcl.essexwest-hftcentraladminhub@nhs.net

Uttlesford Healthy Family Team

Saffron Walden Community Hospital

Radwinter Road

Saffron Walden CB11 3HY

Tel: 0300 247 0122

Email: vcl.essexwest-hftcentraladminhub@nhs.net

Hertfordshire Family Centre Services

Tel: 0300 123 7572

Watford and Three Rivers

Westfield Family Centre (Main Hub)

Croxley View

Watford WD18 6NS

South Oxhey Family Centre (Main Hub)

C/o Oxhey Wood Primary School

Northwick Road

South Oxhey

Watford WD19 6NL

Duty Health Visitor:

Tel: 0300 123 7572 08:00 hrs – 17:00hrs Monday – Friday

Bushey & Oxhey

Tel: 020 8515 8210

Rickmansworth

Tel: 01923 775065

Watford Central

Tel: 01923 234282

Garston

Tel: 01923 243568

Email: watford&threerivers.fcsenquiries@inspireall.com

Hertsmere

The BECC Family Centre (Main Hub)

Shakespeare Drive

off Furzehill Road

Borehamwood WD6 2FD

Duty Health Visitor:

Tel: 0300 123 7572 08:00 hrs – 17:00hrs Monday- Friday.

Hertsmere

Tel: 020 8359 8520

Email: hertsmere.fcsenquiries@inspireall.com

Dacorum

Windmill Family Centre (Main Hub)

Broadfield Primary School

Broadfield Road

Hemel Hempstead HP2 4DW

Duty Health Visitor:

Tel: 0300 123 7572 08:00 hrs – 17:00hrs Monday- Friday.

Dacorum rural

Tel: 01442 285837

Hemel Hempstead

Tel: 01442 454655

Email: dacorum.fcsenquiries@inspireall.com

St Albans

Sopwell Family Centre (Main Hub)

C/o Mandeville Primary School

Mandeville Drive

St Albans AL1 2LE

Duty Health Visitor:

Tel: 0300 123 7572 08:00 hrs – 17:00hrs Monday- Friday.

St Albans

Tel: 01727 891300

Email: stalbans.fcsenquiries@inspireall.com

Harpenden and Villages

To contact your health visiting team, please call our duty line:

Tel: 0300 123 7572 08:00 hrs – 17:00hrs Monday- Friday.

Duty Health Visitor:

Tel: 0300 123 7572 08:00 hrs – 17:00hrs Monday- Friday.

Herts and West Essex Local Maternity and Neonatal System (LMNS)

Maternity care in Herts and West Essex

This app, originally developed by North West London Local Maternity System, has been adapted for use in the Herts and West Essex LMNS area.

If you live outside of Herts and West Essex LMNS, you can still use this app’s content and develop your personal care plans. To find your nearest unit follow this link:

The Herts and West Essex Local Maternity and Neonatal System, in partnership with other services, support our women and families with their mental health, emotional wellbeing and mental health awareness. We consider your mental health and emotional wellbeing to be just as important as your physical health.

Please speak to your midwife or obstetrician if you need support with your mental health.

The following websites and telephone numbers can also be used to access advice and support:

Hertfordshire

If you need urgent support please contact our Single Point of Access number.

Tel: 0800 644 4101

West Essex

If you need urgent support please call the Crisis Line.

Tel: 0330 726 0110

National maternal and neonatal programmes in Herts and West Essex

The Maternity and Neonatal Safety Improvement Programme (MatNeoSIP)

This project aims to improve the safety and outcomes of maternal and neonatal care by reducing variation in practice and providing a high quality healthcare experience for all women babies and their families across England.

PReCePT (Prevention of Cerebral Palsy in Preterm Labour)

The PReCePT programme aims to reduce the incidence of cerebral palsy in babies born prematurely by giving women a medication called magnesium sulphate during labour. This programme is being rolled out across BOB and other activities include improving care, strengthening staff capability across maternal and neonatal units and supporting mothers to become more involved with their care to improve quality of life of preterm babies and their families.
Postnatal exercises and pelvic healthcare advice
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Private maternity hospitals

You can opt to have private healthcare during your pregnancy and birth. Find more information about private maternity units and locate specific private maternity units here.

Private rooms

All hospitals in Herts and West Essex have the option of private rooms for after the birth, and these vary in cost. Please ask your midwife for more information.

Some Herts and West Essex maternity units participate in research projects.

To find out how you can participate in a research trial go to:

East and North Hertfordshire NHS Trust

Princess Alexandra Hospital NHS Trust

West Hertfordshire Hospitals NHS Trust

Helpful links in Herts and West Essex:

Our vision statement

  • We strive for continuous improvement ensuring women and families have a safe and positive, personalised care experience.
  • Women and staff will work within a culture of kindness and trust to develop pathways that empower families to have proactive involvement, positively impacting health and wellbeing for the future.
  • We will develop and invest in our workforce supporting them to provide quality care.
  • Digital improvements will be utilised to share information across the LMNS and provide choice to service users in an accessible way.

East and North Hertfordshire NHS Trust

Princess Alexandra Hospital NHS Trust

West Hertfordshire Hospitals NHS Trust

Depending on how many weeks pregnant you are, you may be offered medicines to try and slow down or stop your labour, antibiotics to reduce the risk of developing an infection, and steroid injections that are given to you, to help your baby’s lungs develop and prepare for life outside the womb should they be born early. If your baby is extremely preterm (less than 28 weeks) you may need to be transferred to a maternity unit with a neonatal intensive care unit.

In Herts and West Essex, each maternity unit has a local neonatal unit/special care baby unit caring for babies who need additional support. If your baby requires neonatal intensive care they may need to be transferred to a more specialist hospital. Please speak to your midwife or obstetrician for more information.

Three smiling midwives

Midwife

You will meet several midwives throughout your pregnancy, birth and beyond. Midwives are the main caregiver when your pregnancy and birth are straight forward. In Herts & West Essex you will have a named midwife as part of a team to organise your maternity care.

Obstetrician

An obstetrician is a doctor who specialise in the care of women during pregnancy, labour and after birth. You may be referred to an obstetrician if your midwife has any concerns about your pregnancy – for example, if you had a previous complication in pregnancy or if you have a long term illness. You can ask to see an obstetrician if you have any concerns you would like to discuss.

Paediatrician/Neonatalogist(baby doctor)

Paediatricians or neonatologists are doctors specialising in the care of newborn babies and children. They will be involved in your care if early (premature) delivery is anticipated or if there are likely to be concerns about the health of your baby during or after the birth.

Sonographer

These are professionals who undertake your ultrasound scans. They are specially trained to undertake scans during pregnancy.

Maternity support worker

You may meet maternity support workers during pregnancy, birth or beyond. They support the maternity team and provide some of your care throughout the journey.

Student midwife

In Herts and West Essex we work closely with local universities to support midwives in training. These students will work alongside their midwife ‘mentor’ and will ask for your consent before providing you with any care.

Health Visitor

Health visitors work in teams. They work closely with the other professionals listed above, including GPs and organisations that support families where you live. Most families in England will be offered several review contacts and additional support depending on the individual needs of your family.The health promoting visit at 28 weeks of pregnancy, is the first time that the health visitor meets parents. A health needs assessment will be agreed, covering physical, mental and emotional health and wellbeing. The health visitor will also discuss a number of issues, including transition to parenthood, how to enhance the parent-child bonding experience and how parents can help their baby’s early development.

Other staff members

You may meet other members of staff or medical students, depending on your pregnancy needs and where you choose to have your care. Please click here for more information.

Our objective

Herts and West Essex are committed to implementing the recommendations from Better Births, which aims to provide care that is "safer, more personalised, kinder, professional and more family friendly; where every woman has access to information to enable her to make decisions about her care; and where she and her baby can access support that is centred around their individual needs and circumstances".

Visit A Healthier Future to find out more about how you can get involved in health improvement projects in Herts and West Essex.

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